La Conciergerie Andrézieux-Bouthéon

First time at this restaurant... Nice decor... Then a long wait... I ordered a "Globe Trotter" salad... a bag of salad and practically nothing else to eat... Plus, the salad was rotten mixed with paper towels, in short... Not even toast for the foie gras and not even a pat of butter for the salmon... 26 euros for that is a rip-off... The waitress apologized, admittedly... But no gesture of goodwill... Not even a free coffee... I think this will be my last time here...

The grilled sweetbreads were still delicious! Excellent service… A very warm welcome!

I was very disappointed with my experience at this restaurant. I had to send my plate back twice: the first time because of a hair, and the second time because of an insect found in the dish. Faced with this situation, the manager came to apologize. You could tell he was uncomfortable and upset by what had happened, and I appreciate that he took the time to come and apologize. On that point, I have no complaints. However, what disappoints me is the lack of any real gesture of goodwill. The manager simply told me that my plate wouldn't be charged, which seems like the least they could do since I barely ate anything, except for a little tuna rillettes. The drinks, fries, and the rest of the meal were charged as usual. Given the circumstances, I would have appreciated a more generous gesture to compensate for the inconvenience, such as complimentary drinks or side dishes. This would have demonstrated genuine concern for the customer after two successive incidents during the same meal. It's a shame, because despite the manager's apologies, I left feeling disappointed with how the situation was handled.

A wonderful experience at La Conciergerie restaurant. The team was fantastic, welcoming, and professional from start to finish. The dishes were excellent, beautifully presented, and bursting with flavor. The atmosphere was pleasant and warm, making the experience even more enjoyable. We will definitely be back. Thank you to the whole team! 😊

Excellent in every way, except the steak tartare was cut too coarsely, avoid it, otherwise everything else was very good.

An experience never to be repeated. The €27 ribeye steak was served with crumbled fries, plus an extra €2.50 for the sauce. The €29.90 sweetbreads were served with a hair. Thanks to the cook! I pointed out to the waiter, a young man with white hair and glasses, who hesitated to change my dish. No apology, no special attention, no gesture of goodwill. During the meal, I ordered a glass of Saint-Joseph wine, which I never received but which was indeed on the bill at the end. When I asked for it to be removed, I was told I should have informed the waiters. I don't work in your restaurant, so it's not my job to do the waiters' work. The "gourmet coffee" (a pistachio and raspberry craquelin pastry) was completely soggy and, above all, made with frozen products. We would have appreciated a gesture, a complimentary digestif or coffee, but nothing of the sort was offered. When it was time to leave, the same waiter walked right past us without saying goodbye. We had to say goodbye to him before he responded. We will therefore never return to your establishment. Restaurant Just a simple thank you to the young woman with the bun for being so pleasant and smiling. Compared to previous experiences at your establishment, we left very disappointed and will never return.

We had a wonderful evening, without a single hitch, we highly recommend it! We don't understand some of the negative reviews, but unfortunately, there are more and more dissatisfied people in this world! Thank you to the team

The atmosphere is quite calm. The place is very beautiful. The dishes are lovely and delicious. The portions could have been a little smaller. The servers that day were very friendly. And the value for money is truly excellent.

The wait was far too long; we waited over an hour for our food. The hot starter arrived cold, the chuck roast was way overcooked and difficult to cut, and the side dish was lukewarm. Luckily, the servers were friendly.