McDonald's

Very dirty restaurant... To avoid...

It's rare to find such competent and cheerful people during a busy period. A big thank you to the blue-eyed woman who was very professional despite the complexity of our requests. A very good McDonald's; you can go there without hesitation.

🚨A disastrous experience!! And unfortunately, this isn't an isolated incident. In just a few months, I've placed five orders at this McDonald's and encountered five major problems. At this point, it's no longer just bad luck; it's a serious management issue. 🚨 Let's start with the wait: how is it possible to consistently wait 15 to 20 minutes in a "fast food" restaurant when it's practically empty? It's incomprehensible. The overall condition of the restaurant is equally concerning: sticky floors, overflowing trash cans, and clearly neglected cleanliness. The image it presents to customers is deplorable. My last visit perfectly illustrates the level of disorganization at this establishment. After placing my order, I was successively told that they were out of ice cream, then desserts, and finally, fries. The result: several items charged for but unavailable. No satisfactory solution was offered, no gesture of goodwill worthy of the name. You're simply asked to make do with what's left. Replacing a dessert with a drinkable yogurt? Seriously? But the most astonishing thing is undoubtedly the following scene: being unable to pay for an order of around twenty euros with a 100 euro note, which was perfectly authentic and verified by the staff. The reason given: "not enough change." A hardly credible argument when you can see for yourself that the till clearly contained enough cash, as it had just been opened to give change to another customer. Refusing a sale for such a reason is simply incomprehensible and demonstrates a blatant lack of customer service. In addition to all these malfunctions, there's another major problem: the staff's attitude. Every time you comment or report a problem, you feel like you're bothering them. The interactions are often condescending, customers are treated with disdain, and remarks are systematically dismissed out of hand. No listening skills, no willingness to question anything, no apparent desire to resolve the problems encountered. Even worse, some responses are given in a particularly unpleasant and disrespectful tone, as if the customer were responsible for the establishment's accumulated errors. This restaurant gives the impression of being left to its own devices. Between repeated order errors, unanticipated stock shortages, a lack of solutions for customers, interminable delays, poor maintenance, and deplorable service, it is urgent that management intervene. The problem no longer seems to be isolated but systemic. After 5 visits and 5 bad experiences, the conclusion is undeniable: this restaurant is riddled with problems at every level. I strongly advise against going there. If you want to avoid wasted time, order errors, a lack of professionalism, and unpleasant surprises, steer clear. Management should consider this review a serious wake-up call. Because when cleanliness, organization, customer service, and quality are all called into question simultaneously, it's no longer a matter of isolated incidents but a problem with the overall management and operation of the establishment. Avoid this place; you'll be consistently disappointed by this establishment in its current state.

Good evening. I wanted to share my experience, which was very disappointing. I arrived at the restaurant around 10:20 PM and ordered a meal for my husband and me. I also asked if we could eat in, which the staff agreed to. While waiting for my order, I ordered a milkshake, specifying that I wanted to pick it up later, with our meal. When I went to pay, I noticed that the floor was being cleaned, even though there was still water and food residue on the floor. The cleanliness of the place was unsatisfactory. After I paid for my milkshake, the employee prepared it immediately and insisted that I take it right away, despite my having explained that I wanted to have it later with my meal. The most unacceptable aspect was the wait time. I waited for my order from 10:20 PM to 11:20 PM, almost an hour. For a fast-food restaurant, such a delay is excessive and difficult to understand. This experience left me with a very negative impression, due to the lack of organization, insufficient cleanliness, and the abnormally long wait. I hope that measures will be taken to improve the quality of service and the customer experience. Sincerely.

Appalling! I waited almost 10 minutes even though I was the only one in McDonald's… The floor was sticky, there was an unpleasant smell in the room, hygiene needs serious improvement. Disgusting!!

A good quality McDonald's with friendly staff

I don't understand. I placed an order on June 10, 2026, at 5:37 PM. I ordered €5 worth, really not much, just before going to work. The order already took 20 minutes to arrive. I got to work to eat before starting, and what a surprise when I saw that half the order wasn't there! They only put in the drink and the ice cream. I called for an explanation, but no one answered, and I couldn't even go get what was missing since I was starting work. I had stopped going to McDonald's because of this. I saw some new offers, so I thought, why not go again? Well, I shouldn't have!

Drive-thru service on Friday around 5:45 PM. I have rarely experienced such an unpleasant welcome. The young, dark-haired man who served us clearly gave the impression that answering customer questions was a chore. And yet, it's not my habit to describe or single out a person in a review. I generally prefer to talk about my experience as a whole. But this time, I was genuinely surprised by his attitude and his obvious lack of professionalism. He gave me the impression that I was bothering him simply because I wanted to know what was on the menu. When I simply asked him what side dishes were available in the Happy Meal, he responded with obvious annoyance. He didn't even bother to present the options properly; I had to drag the information out of him, one by one, by asking myself, "Don't you have this? And that?" When ordering for children, you need to know all the options so you can choose what suits them. Yet, this is the foundation of customer service. The same scenario played out with the drinks. Every question was met with sighs, an irritated tone, and rushed answers, and not all the products were even available. At one point, he even replied, "We have everything I just told you about," (even though not everything was listed), still sighing. If answering customers bores him so much, perhaps someone should remind him that informing people who are ordering is an integral part of his job. As if that weren't enough, the products are regularly served cold, the wait is often long, even when there's practically no one at the drive-thru. Between the quality of the service and the quality of the products, this visit was one too many. I won't be going back.

This McDonald's is getting worse and worse. I arrived there at 9:50 PM and there was no one in the kitchen. I waited 15 minutes before going to check the kitchen and seeing that there was no one there either.