McDonald's

Let's just say it was average. My fries were cold, unsalted, and there were no napkins. The cheddar wasn't good, and the yogurt was just milk... the ice cream, on the other hand, was very good. Something to think about.

I visited your restaurant on Sunday afternoon and I am writing to express my profound dissatisfaction with my visit. We were served cold hamburgers and fries, which is already very disappointing for a fast-food establishment. However, the most shocking aspect was the state of the restrooms. I have never seen restrooms in such a deplorable condition: a strong odor, a particularly dirty floor, and overall hygiene that left much to be desired. In 2026, it is inconceivable that a restaurant open to the public should have facilities in such a state. Hygiene is an essential criterion and should be impeccable. Unfortunately, during our visit, we were far from the standards one has the right to expect. I sincerely hope that this complaint will be taken seriously and that measures will be implemented quickly to ensure that this situation does not happen again to your future customers.

Update 2026: It's getting worse and worse! I had to ask for a table to be cleaned because everything was so filthy! The tables are ALWAYS disgusting, even when the McDonald's is completely empty! No customers, but a 25-minute wait. At least the staff is friendly, which is something considering the managers eat ice cream with twice the amount of flavor we get... It's the same everywhere, but waiting that long to eat has made me bitter!

McDonald's was pretty quiet. But the toilets were dirty.

Well, I've been coming here for a long time, but that's it for me. You accumulate points when you pay, which entitles you to a regular Coke. But when you have points and order a meal, you're only entitled to diet drinks. Even when I asked them to pay the sugar tax, they flatly refused. That's how they treat customers. Keep it up.

The wait at the drive-thru is a disgrace! I've never seen anything like it at any other McDonald's!

Currently in the drive-thru line, is this a fast food place or a very long, slow food restaurant? Eight years to get a drive-thru is a disgrace.

Every time we go to this McDonald's they forget our order so we wait at least 25/30 minutes to be served.

She insulted me and told me I'd swapped cars with the others at the drive-thru because she gave my order to someone without checking!! CRAZY! I went to McDonald's at the drive-thru for lunch today. There was a car in front of me and I was behind it; there were only two of us. The car in front ordered what it wanted and then moved forward. Then, I took my order while it was paying, and then I went to pay. After that, we waited about 30 minutes. Finally, I saw that my order had been given to the person in front of me. When the employee came to give me my order, she only handed me an ice cream, even though I had ordered three hamburgers and a Happy Meal. So I told her that wasn't my order. And then, imagine my surprise when she looked at me and said, "Well, how did you manage to swap cars???" I replied, "What?", a little shocked. As if I could have swapped places with the other car in the McDonald's takeout line… We started arguing because she accused me of miraculously jumping over the other car, even though there were only two cars! It was completely absurd. Ultimately, the only problem was that she simply hadn't checked the person's order number before handing them a bag at random!!! After a 30-minute wait! She doesn't even check!! So I asked for a refund, and that's when things escalated. I was subjected to insults like "clown," and even a threat: "I'm coming out in 5 minutes to hit her." This kind of behavior is completely unacceptable. They often say the customer is king. Ultimately, that's not always the case. Mistakes happen to everyone, but the least you can do is acknowledge them and apologize, rather than blaming a customer who's been waiting 30 minutes for their order without even having the time to check the order numbers. Very bad experience. It's not so much the mistake itself that shocks me, but the complete lack of professionalism, respect, and the way I was treated. If I could give zero stars, I would!

Uber order, two fries missing… we take the car after paying €6 for delivery. We're made to wait 10 minutes under the pretext that "we're not the only customers because it's busy." The tone escalates, we explain the problem, and they tell us to calm down… the least they could have done was apologize and give us priority, but the "manager" had his hamburgers to prepare… terrible service

Incompetent! They can't even make a proper menu.

2 PM, 3 cars at the drive-thru with 2 payment machines. They let the two cars ahead of us go through the drive-thru on the left, even though we'd been on the right for 15 minutes. It took them 15 minutes to get us to pay, and 20 minutes to give us two Cokes and an ice cream. In my opinion, they're using employees who are disabled.