Royal Wok

HAIR in the desserts, FROZEN food, ROTTEN food. By 7:30 PM there was nothing left to eat, everything was frozen, placed on the buffet without gloves. The staff—and I use that term loosely, since there were only about three of them and you had to fill your own water pitcher—were very unpleasant. They didn't clear the tables, but they were quick to take our money. We complained about the state of the food, as you can see in the photo, and the cashier found it quite amusing. We'll be lucky if we don't get food poisoning. HELP!

Hygiene, service, and food were deplorable. Dirty dishes at the buffets. Staff cleaned and served us without changing their gloves. No improvement despite the closure for hygiene reasons. Avoid at all costs...

We had a reservation for 8:45 pm, but we still waited over 20 minutes for a table. When we went to check the buffet, the dishes were practically empty, and the waitress told us she didn't even know if they were going to replenish the food. We had to leave without eating. A very bad experience. I do not recommend it. Why offer reservations after 8 pm if the kitchen can't keep up?

Quite simply the worst restaurant experience of my life! I never leave reviews, but I really can't let this go, it's shameful!!!! We wanted to try this restaurant. We made a reservation for 8:45 pm. Inside, there were many empty tables, but they hadn't been cleared, and yet the line kept growing. We were seated at 9:15 pm. The manager seemed more concerned with charging departing customers than seating new ones. What caught our attention was that everyone leaving the establishment was complaining about the quantity, quality, cleanliness, and service. When we arrived at our table, even the staff told us there wasn't much left to eat, so we went to see for ourselves. And indeed, the buffet was almost empty and wouldn't be restocked, according to the staff... It's an all-you-can-eat buffet, but if there's nothing to eat, that's a problem... I'll let you form your own opinion about the food quality and the cleanliness of the establishment... So we left before ordering and went to another restaurant. We expressed our concerns to the manager, who couldn't care less... Business is business... This restaurant really needs to rethink its approach! 1 star because less isn't possible on the website...

Avoid this place! Empty buffet Frozen desserts!!! Appalling hygiene, haphazard refilling without gloves, I had a stomach ache all night Tables not cleared... And don't even get me started on the rotten fruit and hair in the pancakes... But taking your money was no problem at all, unbelievable! "Next!" is how they address customers, and with two payment terminals, they've really got it covered. AVOID AT ALL COSTS! And just when I started listing the numerous inconveniences... The cashier found it amusing...

Avoid at all costs!! Absolutely shameful. We had a reservation for 8:30 pm and waited over 30 minutes in the entrance. Once we were seated, all the buffets were empty; there was nothing left to eat. Even the waitress didn't know where to sit. There were no cold appetizers, no sushi—and when I say none, I mean none—except for the lemon, which was probably meant to accompany oysters! The owner was clearly more interested in getting customers to pay than seating those who were waiting. While we waited, almost everyone paying their bill complained about the quality of the food and the limited selection. People were leaving hungry! We couldn't eat and left. As you can see, never go to this restaurant!!

Very bad experience. I came to eat yesterday and was extremely disappointed. The welcome was cold and unprofessional. The buffets were almost empty, with very little choice, which is unacceptable for a restaurant offering an all-you-can-eat option. When we asked a question, the person on duty responded rudely, with no consideration for the customers. Paying the price of a buffet for so little choice and such poor service is truly frustrating. I do not recommend this establishment.

Unfortunately, the quality has declined, both in cleanliness and service. A renovation is needed.

Very good, excellent value for money

The experience was really awful. We waited at least half an hour before being seated, and we practically had to set the table ourselves. The food wasn't the best, and there was hardly anything left. The desserts were still frozen. The waitress was quite rude, even throwing the calculator at us because she didn't understand what we were saying to pay the bill. Honestly, a 0/10.

An absolutely dreadful experience at this restaurant! We had to wait over 30 minutes to be seated, and when we finally arrived, the table was completely untidy: no cutlery, no glasses, nothing at all. The service was incredibly rude, with a waitress who was utterly unprofessional and treated us with contempt. And when it came time to pay, the waitress literally threw the calculator in our faces and left us to figure out the bill ourselves, without any help whatsoever. In short, it was a complete lack of respect and professionalism. For the price we paid, it was a huge disappointment, and I strongly advise against going to this establishment. Zero out of ten!

It was cold... Actually, it was cold, since the staff, being active, didn't seem to feel it, right? Otherwise, acceptable.

They must be saving on heating and food. It was freezing cold, everyone in the restaurant complained (there weren't many of us, maybe 6 or 8 tables, it should have made us leave in hindsight). The buffet wasn't even full (the waitress told us to just eat the beef with onions...). Ugh, the buffet wasn't hot, we were eating cold food! It's unbelievable they're still open. I don't understand how it's possible they haven't closed down yet. Soon???? Avoid at all costs